​CUSTOMER CARE AGENT WITH ENGLISH AND BULGARIAN

CUSTOMER CARE AGENT WITH ENGLISH AND BULGARIAN

We believe that every entrepreneur must develop his business activity without boundaries or constrains, and he must do this so, unaffected by tax, accounting or legal issues, creating a profitable and constantly evolving company. We believe that every businessman should dedicate his time and only concentrate on making strategic decisions that will generate profit and growth. This is us; we are EPIDOSIS and our mission is to Expand Your Business.

The accounting firm EPIDOSIS-SOFIA with headquarters in Sofia and offices in Greece, Cyprus and Poland is looking to appoint a full-time Customer Care Agent for the office in Sofia.

What to expect

• Resolving customer queries (in and out of the office )

• Answering queries matching your language skills ( in banks, tax institutions, migration, notaries)

• Close co-operation with the external Customer Care Center

• Liaising with other departments and external partners

• Create and update communication templates

• Documentation of resolved queries in our systems

To be successful you need to have

• Relevant professional experience in similar position or without experience but willing to learn and to work

• Very good knowledge of MS-Office

• Knowledge in Greek language would be benefit

• Native/excellent skills in at least one of the following languages – Bulgarian / English

• Developed organizational and communication skills, ability to work in a dynamic and multinational environment

• Customer- and service-oriented personality

• Professional manner

• Independent, collaborative, and pro-active working style

• A good team player, who works well under pressure

• Hands-on mentality and an international mindset

*** it is an advantage if you:

• Have a driving license

• Are a translator

We offer in return:

• The opportunity to write the history of a leading and growing multinational company

• Tailor-made training and ongoing development to help you enhance your skills in the field of the multinational business relations

• Multiple career progression opportunities in a dynamic in and out -house business

• Environment where product expertise, professional and personal commitment are rewarded

• Competitive remuneration and social benefits package

• Fun and collaborative working atmosphere

Office assistant

We believe that every entrepreneur must develop his business activity without boundaries or constrains, and he must do this so, unaffected by tax, accounting or legal issues, creating a profitable and constantly evolving company. We believe that every businessman should dedicate his time and only concentrate on making strategic decisions that will generate profit and growth. This is us; we are EPIDOSIS and our mission is to Expand Your Business.

The accounting firm EPIDOSIS-SOFIA with headquarters in Sofia and offices in Greece, Cyprus and Poland is looking to appoint a full-time Office Secretary for the office in Sofia

Necessary knowledge and skills for the position:

• Proven experience as an office secretary

• Higher education in business administration, economics or marketing

• Excellent command of English language (At least B2 (written / oral )), knowledges in Greek language will be an advantage

• Very good knowledge of Microsoft Office (Word, Excel)

• Correctness and speed when using (the above) programs.

• Developed organizational and communication skills, ability to work in a dynamic and multinational environment

• Telephone skills (combined answering of several telephone lines)

• Ability to organize files - digitization of documents - electronic management of corporate emails

We offer:

• Extremely good salary

• Development perspective

• Additional bonuses

*Please, send us your CV in English