heat development solutions

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Heat Development Solutions is a consultancy company, specializing in Learning & Development, established in 2003. Our mission is to help our customers turn their human capital into their competitive advantage. Our aim is to provide advanced learning and development solutions by using innovative methods in order to increase training effectiveness and to bring real benefits to the client organizations. Personal Effectiveness: Emotional intelligence and self- control, Proactivity and adaptability, Problem finding and problem solving, Decision- making skills, Prioritizing and planning skills, Working under pressure, Stress management and balance. Relationship Management: Interpersonal communication, Managing diversity, Social awareness- emphaty and perspective- taking Assertiveness and conflict management, Handling difficult behaviours, Collaboration skills Business Skills: Principled negotiation, The human factor in negotiation, The art of negotiation, Sales for non- sales The authentic salesperson, Handling copmlaints and difficult customers, Business understanding with LEGO® SERIOUS PLAY® Creativity and Innovation: Applying creative thinking, Creativity techiques, Advanced creativity techniques, Creative problem solving Improving or developing new product with LEGO® SERIOUS PLAY® Leadership Development: Self-management and personal effectiveness, Relationship management, People management, Engagement and motivation Proactive leadership, Strategic thinking with LEGO® SERIOUS PLAY® Team Development: Team communication, Coordination between teams, Diversity management, Collaboration, trust and team spirit Team development with LEGO® SERIOUS PLAY®